Return & Exchange Policies

If in case our team does not find the fault shared by you, then the return request might be declined. We will ship  the product back to you.

The return request can be made within 24 hours time from delivery if failed to do so, then request will be cancelled.

Address : Volcano Internet Pvt Ltd, 76D, Phase 4, Sector 57, Kundli, Haryana

Currently we do not pick up products for return. You will have to ship it to our address. Cost of the return shipping will be paid by tallneck if the fault is from our end.

You will receive the tallneck credits as soon as it reaches our Quality Team to recheck the fault. Usually, such cases are resolved within 5-7 working days.

You can drop a message on our facebook page or can tweet to us. Our customer care team can be contacted at 9811644556 & will be happy to guide you.

Before processing the order, we will provide you with a size chart to encounter all such issues, however despite all these if any such issues arise tallneck has the right to cancel